In this episode, live from ASTA Expo 2026 in Raleigh, North Carolina, Josh Parnell sits down with technical trainer Brandon Steckler to discuss SWAT Training and Diagnostics and why training is an investment that pays off. Brandon explains how SWAT helps technicians solve diagnostic challenges by identifying gaps in process, tools, and information, then creating customized training plans with service information, diagrams, and step by step guidance. He emphasizes mastering the fundamentals, avoiding shortcuts, and building confidence through intentional practice. The conversation also covers on site training, virtual sessions, waveform and data analysis, and specialized training for technicians at different skill levels. Brandon shares his career journey, the value of coaching, and how investing in training and the right tools can save time and improve diagnostic results.
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Timestamps:
00:00 Training Pays Off
00:15 Podcast Intro and Live Expo Setup
01:49 Sponsor Breaks
03:21 What SWAT Training Does
05:34 Teaching, Not Just Fixing
06:48 Why Techs Avoid Training
10:10 Brandon’s Origin Story
13:19 Sharpen the Axe Mindset
18:40 Sweat the Fundamentals
24:23 How to Work With SWAT
26:24 Custom Battle Plan Workflow
27:41 Money Back Diagnosis
28:32 Waveform and Data Analysis
29:58 Tier One Boot Camp
32:23 Tier Two Sniper Skills
36:28 Virtual Training Sessions
38:36 Trust, Relationships, and ROI
40:47 Buy Back Your Time
45:20 Tools, Delegation, and Momentum
47:07 Websites, Portal, and Contact
48:27 Final Send Off