In this episode, Josh chats with Jesse Jackson, CEO and founder of Mango Automotive, about her journey in rapidly scaling her company from zero to eight locations in four years. Jesse emphasizes the importance of building a positive and fun workplace culture, even in traditionally challenging industries. The conversation also covers innovative strategies for business growth, including the use of acquisitions and the introduction of a co-op model that enables shop owners to increase their exit multiples when selling.
Stop wasting your marketing dollars and connect with Shop Marketing pros at https://www.shopmarketingpros.com.
Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence.
Optimize Labor. Unlock Capacity. For less than $5 a day per technician, improve absorption rate, increase ELR, and give
your techs the career pathway that keeps them engaged and in the bay. Book a demo Book a demo with Mentor Mentee today! today!
Timestamps:
00:00 – Meet Jesse Jackson
00:45 – Scaling Fast: From One Shop to Eight in Four Years
02:57 – Family, Thrills, & Why “Fun” Matters at Work
04:45 – Redefining Shop Culture: Beyond Burnt Coffee and Old Magazines
07:10 – Facing Industry Challenges with Vision and Heart
10:20 – The Power of Acquisitions & Opportunity for Owners
13:16 – Innovating Exits: The Co-Op Model Explained
18:07 – Leadership Lessons: Hire Better, Have Fun, Stay Humble
28:14 – Blind Optimism and Growth Mindsets
38:41 – Delight the Customer: How Mango Makes a Difference
40:11 – The Best Leadership Advice Jesse’s Ever Received
44:02 – Connect with Jesse & the Mango Team