In this episode, Josh Parnell sits down with Lola and Erich Schmidt of Schmidt Auto Care to discuss their leadership journey as husband-and-wife shop owners. Lola shares how implementing strong business processes and a four-day workweek transformed their team's engagement and productivity. Erich reflects on the power of investing in staff development and fostering a positive workplace culture, emphasizing how both personal connections and well-planned growth strategies can lead to truly life-changing results for their team.
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Timestamps:
00:00 – Meet Lola & Erich Schmidt
01:30 – Operations, Marketing, and Technical Mastery
04:05 – Why Growing Your Team Is Life-Changing
06:03 – Building Connections at Industry Events
10:20 – How a Conversation Became a Career
13:45 – Bringing Lessons from Other Industries into Auto Care
14:35 – Implementing a Four-Day Workweek: Process & Payoff
17:29 – Turning Culture Into Performance
22:17 – Stability, Empowerment & Setting People Free
25:03 – Risk, Rewards, and the Power of Planning
27:25 – The Best Advice Ever Received