In this episode, Josh Parnell is joined by Trish Ostrander, Training Administrator for Gustafson Brothers and Executive Director of Gustafson Education Foundation. Trish shares how her faith journey led her into the automotive industry, discusses innovative programs like the Intro to Auto Boot Camp and Saturday Auto Shop Club designed to engage and train the next generation, and emphasizes the importance of clarity, direction, and servant leadership in building empowered teams.
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Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking.
Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence.
Visit https://auto.tekmetric.com/4r7jaUw to register for Tektonic In Houston, Texas, April 9th - 11th.
Visit https://integrity1auto.com to learn more about Integrity 1st Car Pros, and https://www.Integrity1Franchise.com to complete the Franchise Fit questionnaire.
Timestamps:
00:00 – Intro & Guest Welcome: Meet Trish Ostrander
01:40 – Attracting the Next Gen: Boot Camps & Community Training
06:15 – Mentorship, Apprenticeships, and Growing Your Own Talent
10:45 – Leadership Lessons: Clarity, Direction, and Communication
13:40 – Empowerment Over Micromanagement in Shop Culture
17:54 – Champion Shop Blueprint: Making Apprenticeship Accessible
19:53 – Learning from Failure and Embracing Growth
22:18 – What Leadership Means & How to Serve Your Team
27:08 – Planting Seeds for Tomorrow: Taking Action Today
30:16 – How to Connect with Trish and Learn More