The Limitless Leadership Podcast

Ep 127: Asking for Help is a STRENGTH | Todd Westerlund

Episode Notes

In this episode, Josh Parnell welcomes Todd Westerlund, President of Auto Shop Answers. Todd shares his journey from technician to industry leader, emphasizing the importance of vulnerability and asking for help as a strength in leadership. The discussion highlights the impact of Auto Shop Answers’ training programs, including how operational excellence and genuine care for people drive shop success.

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Timestamps: 

• 00:00 Welcome Todd
• 05:20 "Certified Technician's Journey"
• 08:26 From Mechanic to Sales Leader
• 10:39 "Kukui's Industry-Disrupting Platform"
• 14:21 "Unexpected Opportunity and Connection"
• 18:14 "Social Media and Perception"
• 19:56 Weekend Struggles and Limited Services
• 25:35 Helping Through Stressful Situations
• 29:00 "Leading with Heart"
• 29:25 "Seek First to Understand"
• 35:14 "Weekend Auto Shop Strategy"
• 35:50 "Vehicle Repair and Loaner Setup"
• 39:22 "Coaching Impact and Training Focus"
• 44:25 "Integrity and Personal Growth"
• 47:13 "Know Your Competition"
• 48:30 "Driven to Work and Give"